Blog Calendar

November 2015
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Oct 28

Passwords and how to store them

Passwords and how to store them

Just recently, one of our clients had their GoDaddy account hacked. The hackers, fortunately, only pointed the domain at a random Vietnamese hosting company - it could have been much worse. However, the client had to go through all the hassle of being without a site for over a week, and dealing with getting access to their account so I could reset their settings. It could have been so much worse though.

2-step authentication

If you have an account (like GoDaddy's) that offers 2 step authentication, turn it on. This sends a text to a specified phone number which the person trying to log on must enter to get in. It's a great layer of security, and simple to set up. Is is more painful for you to then log into your account(s)? Of course, that's the point....

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Aug 30

Press "1" for English...

Feeling a little low today? Try this link to cheer you up - never fails with me! Warning, you may need an Australian slang book handy.

How many times, have you phoned "customer service" and gotten someone you cannot understand. As an "import" it probably happens to me a little more, especially if that call center is based in the South, Though I rang DirectTV last week and got a very helpful girl based in Mississippi, and, while she had a strong Southern accent she was very understandable.

Everything we do in business, especially how we interact directly with client and potential clients impacts our businesses. I cannot understand why companies have "customer service" departments where the customer is clearly unimportant and...

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Jul 28

Behind the Scenes

I've had a client, from time to time, ask why they should keep paying their monthly subscription. Fair question. As business-people, we all need to be looking at our expenses and trimming where necessary. First though, let me ask a question. 

Why have a website?

With nearly 90% of all purchases starting life as an internet search there's really no question why. The fact is, whether it's a new hair product, a vacation, a car or even a house, we all head to one of the search engines to start our hunt. And if a business doesn't have a solid web presence, then they're already well behind the pack. So, back to the original question...

Why continue paying every month?

What the client is really asking is, WIIFM (What's In It For Me)? And, again, that's a fair question. Some...

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Nov 22

Mobile v Responsive v App v Nothing

I was asked this week, whether, 1) A "mobile type" website is needed at all, and 2) if so, what type? That's a great question and, at least, showed that the asker was engaged with basic website design ideas, or, at the very least, wanting to know. As the old saying goes, "The stupidest question is the one never asked!"

Do I need a mobile version of any type?

First part - "Do you need a mobile ready version of your site?" An unequivocal, "YES!" There is no doubt that a website that is not easily viewed on a mobile device is already at a serious disadvantage. And, with 60% or more searches conducted on some type of mobile device, that puts your business in a bad internet state.

Which type to have?

The 4 types are in the headline - Mobile, Responsive, App, or Nothing. They all...

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Nov 8

Why your website is a hacking target

I quite regularly hear clients and non-clients alike boldly proclaim their website is safe because it's small and insignificant. It doesn't have sensitive data such as credit card or social numbers on it. The reality is quite different.

The 3 main hacking reasons

Malicious "joyriders"

For want of a better term (and to be polite!) I'll liken them to someone who steals your car, races it round town, then crashes it into something and runs off. These hackers are in it to either hack you because you're there, to see if they can, or to deface your site, either with nasty stuff or to promote something that's "dear" to them.

This sort of hacking is usually very evident when you, or you client, visit the site.

Data thieves


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