Claim your Google My Business profile

Do I own my Google My Business (GMB) profile? Does is matter? How do I claim my GMB? Great questions and ones you need to ask. Let\'s answer these questions and a few more surrounding this important SEO item. 

Do I own my Google My Business Profile?

The first thing to do is check if you own your GMB profile. To do this, open a browser window and search for your business name. In the right hand panel, you should see something like what you see in the above image. If you see nothing, then it's possible you don\'t have a GMB at all - this is bad from an online visibility standpoint, and something you need to address immediately. We'll deal with that later in this post.

For now, we'll assume you have a GMB and you see a panel like the above one. What you need to look for is "Own this business?". If you don't see this, then you already own (or put another way, you\'ve already claimed) your business. Hopefully... There's always a possibility that someone else has claimed it. That\'s bad, and something we'll also deal with later. If you DO see this, then the no one has yet claimed your business. This is bad, but not as bad as if someone else has already claimed it.

Does it matter if I own my GMB listing?

ABSOLUTELY!!! Your GMB profile is a very important part of being visible online and appearing well in Google's search rankings. Also, your GMB profile is the source of information for your listing in Google Maps. If you don\'t have a GMB profile, or it's badly optimized, then you\'re unlikely to appear in the Map Pack (that\'s the map with 2-3 listings that appears just below the paid ads in a Google search - this will get you lots of traffic!).

How do I claim my GMB listing?

Click the "Own this business?" link. Google has a great article that you can check out as well. This article also talks about adding or claiming your business through Google Maps. Google uses snail mail verification of your listing. This is a very important step which you must do in order for your listing to be live.

How do I complete my GMB listing?

Having a fully completed and optimized GMB listing is an important part of your overall SEO strategy. Just adding your business with some contact information doesn't cut it! Think of it as your Google website. You shouldn't have incomplete details on your business website, and the same applies to your GMB listing.

But.... make sure you don\'t tick Google off!! You need to make sure you\'re in compliance with all of their GMB guidelines and policies. Failure to follow their guidelines can result in your listing being removed or suspended. When this happens, it greatly affects your SEO strength. So, ensure your business is eligible, that your name is consistent, etc (check the article).

Again, we can't stress enough that you need to fully complete your profile. Constant Contact has a great article regarding optimizing you GMB profile. Wordstream also has a good writeup of the process. It can seem a lot of work and, even, overwhelming. Take a deep breath, make a coffee, then sit down and methodically work through the profile. As you work through this, keep in mind the restrictions and guidelines from the previous paragraph (you did read it, right? :-))

Thank goodness it's done!

Yes it is. Today. But, your GMB profile is like your website. Things change in your business and so should your website and your GMB profile. Change address (this is a huge one to get right), add new services or products, change phone number, add a phone number, have special opening hours for holidays? These are just a few items that you need to keep up to date. And don't forget to add photos, videos and anything else that helps customers find you.

Happy profiling!

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Authors

Ian Shere

Ian has been in the web design world since the early 2000s. At that time, he was living in New Zealand and was operating a successful architectural design business that won a number of awards. He was an early adopter of web-based marketing for the business, and after having a local designer unsuccessfully complete a website for him, Ian took it upon himself to learn HTML and launch his own site.

25 years of web designing

The first iteration of the site appeared on April 1, 2001 (and it wasn't an April Fool's joke!), meaning Ian has been designing websites for over 25 years.

Web design in the early 2000s was pretty crude by today's standards. Basic HTML and hard-to-manage layouts made building and managing websites tough going. One positive was that, with the advent of an internet-connected phone in everyone's pocket still a few years away, no allowance had to be made to design for mobile-friendliness. How times change.... And there have been changes aplenty! As mentioned, mobile-friendliness isn't a nice-to-have; it's a critical part of the overall web design process. Back then. SEO didn't exist! With so few companies existing on the web, anyone with a presence, no matter how bad, was front-and-center.

When Ian moved to America in 2009, he'd had a fill of architecture and dealing with city processors and planners, and was looking for a new challenge. He naturally transitioned into website design, having already been in that world for 8 years, and, in early 2010, he and his wife set up CitrusKiwi Web Solutions. The name comes from his wife being a Californian girl (hence the Citrus part), and Ian is from New Zealand, where residents are called Kisis (after the national bird).

CitrusKiwi Web Solutions founded 2010

For over 15 years, CitrusKiwi Web Solutions has been providing cutting-edge web design and hosting solutions to America and around the world!

Since its foundation, CitrusKiwi has delivered quality website design to a range of business industries, from the trades to aviation, to legal and non-profit organisations. When they set up CitrusKiwi, Ian and his wife looked to bring website design to every business, regardless of size, with a particular emphasis on small businesses and non-profits. They were also one of the first design houses to offer a monthly subscription model to enable even more businesses to benefit from fully-managed websites.

As the senior web designer, Ian has personally overseen hundreds of websites, from building and redesigning to hosting, SEO, and more. He has kept pace with the changes in the industry, always learning and reinventing how CitrusKiwi meets the current challenges and opportunities that are available in the marketplace. Whether it's utilizing new technologies like responsive web design or carefully using AI and Large Language Models to enhance client websites, Ian is constantly researching new methods and technology to give their clients the very best in website design.